At macmillanwwq, we prioritize our customer's satisfaction. To ensure a positive shopping experience, we've outlined our refund policy below:

  1. Eligibility for Refund

    • Products must be returned within 7 days from the date of purchase.
    • Items must be unused, unworn, and in the same condition that you received them, including original packaging.
    • A valid proof of purchase, such as a receipt or order confirmation, must be presented.

  2. Non-refundable Items

    • Sale items: Only regular priced items may be refunded. Sale items are non-refundable.
    • Gift cards
    • Custom-made or personalized items

  3. Process for Returning Items

    • To initiate a return, contact our customer service at [customer service email, e.g., "support@macmillanwwq.com"] with your order number and reason for return.
    • After receiving confirmation from our team, package your item securely and include the original proof of purchase.
    • Ship the item to220 VFW Avenue,Grasonville，Grasonville，Maryland，21638，US
      . Please note that return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., you received a defective or incorrect item).

  4. Refund Process

    • Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.

  5. Exchanges

    • We only replace items if they are defective or damaged. If you wish to exchange it for the same item, please contact us at sales@macmillanwwq.com

  6. Late or Missing Refunds

    • If you haven’t received a refund yet, first check with your bank or credit card company as it may take some time for your refund to be officially posted.
    • If you've done this and still haven't received your refund, please contact us at sales@macmillanwwq.com

  7. Final Note

    • macmillanwwq reserves the right to refuse returns or exchanges that do not meet the criteria outlined in our refund policy.

Thank you for shopping with macmillanwwq. We're committed to ensuring a smooth and pleasant shopping experience. If you have any questions regarding our refund policy or need further assistance, please don't hesitate to contact us.

Note: This is a generic refund policy. Adjustments may be necessary based on the specific practices and preferences of the shop. Always consider consulting with legal counsel to ensure that your policies comply with local laws and regulations.